As someone who spends more than 300 days a year traveling and staying in Marriott properties across the country, I have experienced hospitality at every level. I can honestly say that the Marriott TownePlace Suites in Canton, Georgia stands out as one of the finest hotel experiences I've had. What makes this property special isn't just the immaculate rooms, outstanding amenities, or attention to detail—it's the people. From the moment you arrive, the entire team makes you feel less like a guest and more like family. One of the most thoughtful touches was finding a personalized welcome note waiting in my room upon arrival. In an industry where genuine hospitality can sometimes be difficult to find, that simple gesture spoke volumes and immediately made me feel at home. The rooms are consistently spotless, comfortable, and exceptionally well maintained. Housekeeping is outstanding, and every request is handled swiftly, professionally, and with a smile. The fitness center is state-of-the-art, allowing travelers like myself to maintain a healthy lifestyle on the road, and the bathrooms and common areas are always immaculate. The true heart of this hotel is its incredible staff. Latoya, Christina, Page, Judy, Mary, and Lanay consistently go above and beyond to create an exceptional guest experience. Their warmth, professionalism, and genuine care are evident in every interaction. They anticipate needs before they're asked and consistently exceed expectations in ways that make each stay memorable. After spending hundreds of nights each year in Marriott hotels, I don't give praise lightly. The team at TownePlace Suites Canton has mastered the art of hospitality and created an environment that feels like a home away from home. They have earned my highest recommendation and my sincere appreciation for everything they do. Thank you to the entire team for setting the standard for excellence and making every stay such a pleasure.

Clean, quiet and comfortable. Staff was friendly and helpful. Buffett breakfast was typical but served hit,fresh and tasty. Conveniently located to downtown Canton and all of its wonderful shops and restaurants. My only disappointment is dogs allowed in rooms and hotel common areas. Disgusting to me and would be only reason I don't return should I be able to find a pet free hotel in the area.

The hotel is very nice, clean, and updated. The staff is friendly and professional. However, the location is near a busy road. Due to my room being located near the front I could hear all the passing cars and the police sirens. At 2 am I was awaken by other hotel guests talking loudly in the hallway. The doors do not close quietly it's a loud slamming noise. So, just picture being in bed sleep and you are awaken to loud talking and the slamming of a door. And the worst part for about 40 minutes I could hear their entire conversation very poor wall installation. When exiting for safety measures make sure you pull the door closed it doesn't closes like other locations. Lastly, the low frequency sounder blinks throughout the night. So, if you like to sleep in the dark this may become a distraction.

Stayed here for work on several occasions and had an amazing stay. susan at breakfast, christina and mary a customer service desk were awesome. Room was clean and stocked with everything.

One star. We booked a seven-night stay, with a pet, operating under what I now recognize as a touching but misguided assumption: that the room would remain usable for the duration of the booking. On day three, this illusion was corrected via a handwritten note taped to our door announcing that routine maintenance would begin the following morning at 8:30 a.m. and conclude… at some undefined point later in the day. It later emerged that this “maintenance” involved a third-party contractor arriving between 8:00 and 8:30 a.m. to remove the HVAC system entirely, before returning at some indeterminate hour to reinstall it. When I expressed mild surprise that guests might object to losing climate control, privacy, and predictability mid-stay — particularly when traveling with a pet — the staff appeared genuinely baffled, as though I were challenging a natural law rather than a hospitality decision. Responsibility was then efficiently outsourced to “corporate,” who had apparently decided that very morning that guests should simply adapt. Which is fascinating, because hotels do not sell adaptability. They sell certainty. The proposed solution was equally instructive: we were welcome to move rooms. This meant packing everything up mid-stay, relocating down the hall, and unpacking all over again — including managing the small complication of a pet — as if recreating moving day were a reasonable substitute for not dismantling the room we had already paid for. For context, I am a lifetime Diamond member with Hilton and have stayed in hotels long enough to be remarkably tolerant of minor inconveniences. This was not a minor inconvenience. It was a complete reframing of what a “room” is expected to do. Ironically, this aligns neatly with my broader experience: Hilton properties occasionally disappoint, but Marriott-owned properties almost always manage to surprise — usually by revealing a creative misunderstanding of basic guest expectations. The issue here is not maintenance. Things break. The issue is expectation management — and a brand that seems unaware that once you sell someone a room, the fundamental requirement is that it remains habitable without asking the guest to shoulder the inconvenience. A hotel stay should not feel like a pop-up construction exhibit, nor should the solution to disruption be more disruption. One star.

I had a wonderful stay at the TownePlace Suites in Canton, GA! The hotel was exceptionally clean, and my room was spotless and very comfortable. The front desk agent, Leanne, was so kind and welcoming, she truly made check-in a great experience. This is by far the nicest hotel in Canton. Highly recommend!

Very dissatisfied with our stay. The room was not completely clean. There was a leftover used wash cloth in the shower, looked like some feces on the tile floor right below the toilet & our kitchen sink had a significant leak. We tried to call the front desk about the sink & no one answered. Definitely not worth the money we paid for this hotel. Don’t recommend.

Super clean and well maintained hotel with nice staff. Hotel staff said the hotel is about 3 years old, but it looks even more new. Nice pool and grill area. Breakfast staff was outgoing and helpful, somewhat rare in this age. Free parking. Free breakfast with e.g. good English muffin sausage, egg, and cheese breakfast sandwiches. A pleasant stay. Well located within Canton.