The hotel is very nice, clean, and updated. The staff is friendly and professional. However, the location is near a busy road. Due to my room being located near the front I could hear all the passing cars and the police sirens. At 2 am I was awaken by other hotel guests talking loudly in the hallway. The doors do not close quietly it's a loud slamming noise. So, just picture being in bed sleep and you are awaken to loud talking and the slamming of a door. And the worst part for about 40 minutes I could hear their entire conversation very poor wall installation. When exiting for safety measures make sure you pull the door closed it doesn't closes like other locations. Lastly, the low frequency sounder blinks throughout the night. So, if you like to sleep in the dark this may become a distraction.

Stayed here for work on several occasions and had an amazing stay. susan at breakfast, christina and mary a customer service desk were awesome. Room was clean and stocked with everything.

One star. We booked a seven-night stay, with a pet, operating under what I now recognize as a touching but misguided assumption: that the room would remain usable for the duration of the booking. On day three, this illusion was corrected via a handwritten note taped to our door announcing that routine maintenance would begin the following morning at 8:30 a.m. and conclude… at some undefined point later in the day. It later emerged that this “maintenance” involved a third-party contractor arriving between 8:00 and 8:30 a.m. to remove the HVAC system entirely, before returning at some indeterminate hour to reinstall it. When I expressed mild surprise that guests might object to losing climate control, privacy, and predictability mid-stay — particularly when traveling with a pet — the staff appeared genuinely baffled, as though I were challenging a natural law rather than a hospitality decision. Responsibility was then efficiently outsourced to “corporate,” who had apparently decided that very morning that guests should simply adapt. Which is fascinating, because hotels do not sell adaptability. They sell certainty. The proposed solution was equally instructive: we were welcome to move rooms. This meant packing everything up mid-stay, relocating down the hall, and unpacking all over again — including managing the small complication of a pet — as if recreating moving day were a reasonable substitute for not dismantling the room we had already paid for. For context, I am a lifetime Diamond member with Hilton and have stayed in hotels long enough to be remarkably tolerant of minor inconveniences. This was not a minor inconvenience. It was a complete reframing of what a “room” is expected to do. Ironically, this aligns neatly with my broader experience: Hilton properties occasionally disappoint, but Marriott-owned properties almost always manage to surprise — usually by revealing a creative misunderstanding of basic guest expectations. The issue here is not maintenance. Things break. The issue is expectation management — and a brand that seems unaware that once you sell someone a room, the fundamental requirement is that it remains habitable without asking the guest to shoulder the inconvenience. A hotel stay should not feel like a pop-up construction exhibit, nor should the solution to disruption be more disruption. One star.

I had a wonderful stay at the TownePlace Suites in Canton, GA! The hotel was exceptionally clean, and my room was spotless and very comfortable. The front desk agent, Leanne, was so kind and welcoming, she truly made check-in a great experience. This is by far the nicest hotel in Canton. Highly recommend!

Very dissatisfied with our stay. The room was not completely clean. There was a leftover used wash cloth in the shower, looked like some feces on the tile floor right below the toilet & our kitchen sink had a significant leak. We tried to call the front desk about the sink & no one answered. Definitely not worth the money we paid for this hotel. Don’t recommend.

Super clean and well maintained hotel with nice staff. Hotel staff said the hotel is about 3 years old, but it looks even more new. Nice pool and grill area. Breakfast staff was outgoing and helpful, somewhat rare in this age. Free parking. Free breakfast with e.g. good English muffin sausage, egg, and cheese breakfast sandwiches. A pleasant stay. Well located within Canton.